Privacy Policy
At Petyoful (https://www.petyoful.com), your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using Petyoful, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website or make a purchase, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
- Order Information: Products purchased, order date, and delivery details.
- Website Usage Data: IP address, browser type, pages visited, and navigation behavior for analytics purposes.
We only collect information necessary to process orders, provide customer service, and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders efficiently.
- Communicate with you regarding your order status, updates, and promotions.
- Improve our website functionality and user experience.
- Ensure secure payment processing.
- Prevent fraud and unauthorized transactions.
Your data will never be sold to third parties.
3. Cookies and Tracking Technologies
Petyoful may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze website traffic. You can choose to disable cookies in your browser settings, but some features may not function properly without them.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with trusted third parties only when necessary to:
- Process payments securely through authorized payment gateways.
- Ship products to your designated address.
- Comply with legal requirements or respond to lawful requests.
All third-party partners are obligated to maintain confidentiality and protect your information.
5. Data Security
We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or alteration. Your payment details are encrypted and securely processed through trusted payment providers, including PayPal, Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data, subject to legal and transactional requirements.
- Opt-out of marketing communications at any time.
To exercise your rights, please contact us at support@petyoful.com.
7. International Shipping
Petyoful ships products directly from our office in China to the USA. By using our services, you consent to the transfer of your personal information to our office and fulfillment partners in China, where data protection laws may differ from your country.
8. Children’s Privacy
Petyoful does not knowingly collect personal information from children under 13. If we discover that a child has provided personal information, we will take steps to delete it immediately.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or services. Updates will be posted on this page with a revised effective date.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, contact us:
- Email: support@petyoful.com
- Phone: +86 20 8627 0369
- Office Address: Xinjing Mansion, Baiyun, Guangzhou, Guangdong Province, China, 510403
This Privacy Policy ensures transparency, trust, and security for every Petyoful customer.